Privacy Policy & Cookie Usage
1. Introduction
At AUTHENTICATE MY CARD, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, share, and protect your personal information, as well as our use of cookies.
By using our service, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide to Us
- Contact information (nickname, email address) submitted through our forms.
- Payment information (if applicable, though not currently collected).
- Content of communications with our customer service.
2.2 Information Collected Automatically
- Usage data (pages visited, session duration).
- Technical data (IP address, browser type, device used).
- Approximate location data (based on IP address).
3. How We Use Your Information
We use your information to:
- Provide and improve our ticket authentication service.
- Respond to your requests and inquiries.
- Send you important communications regarding your requests.
- Detect and prevent fraud.
- Analyze the usage of our service for improvements.
- Personalize your user experience.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our service (e.g., our hosting provider).
- Legal authorities if required by law.
- New owners in the event of a merger or acquisition.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
7. Your Rights
In accordance with applicable law, you may:
- Access your personal information.
- Request the correction of inaccurate information.
- Request the deletion of your data.
- Object to the processing of your data.
- Request the limitation of processing.
- Request data portability.
8. Use of Cookies
8.1 What are cookies?
Cookies are small text files stored on your device when you visit our site. They help us improve your experience and understand how you use our service.
8.2 Types of Cookies We Use
- Essential Cookies: Necessary for the site to function.
- Performance Cookies: Help us improve the site.
- Functionality Cookies: Remember your preferences (like language choice).
- Analytical Cookies: Help us understand site usage (e.g., Google Analytics).
8.3 Managing Cookies
You can control and/or delete cookies as you wish through your browser settings. However, this may affect some features of our service.
9. Changes to This Policy
We may update this policy occasionally. We will notify you of significant changes by email or through a notice on our site.
We encourage you to regularly review this page for the latest information on our privacy practices.
Last Updated: January 10, 2025